Shipping Policy

Karseell Official Pakistan

Thank you for shopping with Karseell Official Pakistan. We are committed to delivering your order safely and on time.

Order Processing

All orders are processed within 24–48 hours after confirmation.

For Cash on Delivery (COD) orders, our team may contact you via call or WhatsApp to confirm your details before dispatch.

Orders confirmed before 3 PM are usually processed the same day (excluding Sundays and public holidays).

Estimated delivery time:

Delivery times may vary during peak seasons, sales, or due to unforeseen courier delays.

Shipping charges are displayed at checkout.

From time to time, we may offer free shipping promotions.

Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp.

You can track your shipment directly through the courier’s website using the provided tracking ID.

We offer Cash on Delivery across Pakistan.

Please ensure someone is available at the delivery address to receive and pay for the order.

Repeated refusal of COD orders may result in restriction from future purchases.

While we strive to deliver within the estimated timeframe, delays may occur due to:

In such cases, our team will assist you promptly.

Please double-check your shipping information before placing your order.

Karseell Official Pakistan is not responsible for delivery issues caused by incorrect or incomplete address details provided by the customer.

For any shipping-related queries, please contact us:

📧 Email: [your email]
📱 WhatsApp: [your WhatsApp number]

Our support team typically responds within 24 hours.